Available for opportunities

Manish Mitra

AI Leadership•Senior Engineering Manager

Building production Agentic AI systems with MCP, OpenAI Agents SDK, LlamaIndex, Google ADK, and Pydantic AI. Leading Gen AI innovation at Commonwealth Bank.

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Manish Mitra
🏆CEO Excellence Awards
🤖Gen AI at CBA
📈4 → 80 Team Growth
⚡DORA Specialist
About Me

Engineering leader with close to 20 years of experience

Currently Senior Engineering Manager (Agentic Banking – Gen AI) at Commonwealth Bank. Built the first GENAI project in the bank on RACO for adverse media screening, winning CEO Excellence Awards.

Deep expertise in Agentic AI frameworks including Pydantic AI, Google ADK, LangGraph, MCP, ML OPS, and A2A. Built reusable expert AI systems, dialogue agent templates, and AI agents for E2E dispute journey winning Excellence Awards.

Previously led 120 people at ANZ building API modernization platform, served as Principal Engineer at Wesfarmers for OnePass (one of most successful ventures), and built AWS Business Banking Engineering Labs at NAB.

Passionate about engineering excellence, team development, and AI innovation. Strong contributor to AIPE projects with campus relationships at Monash/Melbourne University. Completed Executive Leadership program at CBA SPARK.

Agentic AI Leadership

Built first GENAI project in bank winning CEO Excellence Awards - reusable AI agents and dialogue templates

Team Growth

Grew team from 4 to 80 members across Melbourne/Sydney/India - led 120 people at ANZ

Innovation & Awards

Won Excellence Awards for E2E dispute journey AI agents - DORA specialist

Technical Expertise

Pydantic AI, Google ADK, MCP, ML OPS, LangGraph - AWS Certified (SA, Developer, AI)

Expertise

Technical Skills

Agentic AI & Frameworks

Model Context Protocol (MCP)
OpenAI Agents SDK
Google ADK
Pydantic AI
LangGraph
LlamaIndex
AutoGen
A2A

LLM & GenAI

OpenAI SDK
GPT-4/GPT-4o
Anthropic Claude SDK
Prompt Engineering
RAG Systems
Vector Databases
Embeddings
LLMOps

AI Evaluation & Observability

LangFuse
Agent Evaluation
LLM Tracing
Prompt Optimization
Cost Analytics
Performance Monitoring
A/B Testing (AI)
Model Benchmarking

Programming & APIs

Python (Fast API)
TypeScript
Next.js
REST API
gRPC
GraphQL
GH Actions
React

Cloud & DevOps

AWS (SA + Dev + AI Certified)
DevSecOps
DORA Specialist
Terraform
Docker
Kubernetes
Jenkins
CI/CD

Testing & QE

Playwright
Cypress
Jest
Cucumber
Appium
PACT Flow
TerraTest
Kafka Testing
Career Journey

Professional Experience

Building reusable AI agents and agentic AI capabilities for banking modernization

Built first GENAI project in bank on RACO for adverse media screening - won CEO Excellence Awards
Built and released reusable expert AI system (Dialogue agent template) and AI agents for E2E dispute journey - won Excellence Awards
Built and experimented with Agentic AI applications for Fraud domain with numerous reusable agents
Grew team from 4 to 80 members in Gen AI domain across Melbourne/Sydney/India
Strong contributor to AIPE projects with campus relationships at Monash/Melbourne University
Working with Pydantic AI, Google ADK, LLMs, Langgraph, ML OPS, A2A, MCP, DevSecOps

Principal QE Engineer/Coach for OnePass Program

Built engineering foundations within OnePass delivery - one of most successful ventures within Wesfarmers
Ensured OnePass Program delivered high-quality product to customers across Kmart, Bunnings, Target, Catch, OfficeWorks, and Priceline
Built automated test patterns on gRPC/Contract Test using PACT
Improved DORA metrics for the team by reducing time to delivery
Implemented cloud infrastructure testing on AWS with Terraform, Jenkins, and Docker

Business Banking Domain - API Modernization Platform

Built API modernization platform and led approximately 120 people across geographies
Managed finances/stakeholders and worked with consultancies to deliver projects
Led quality engineering transformation across 37 squads with diverse teams
Built QE pipeline and principles for Business Banking domain
Mentored QE coaches across APAC, India, Philippines, and Europe

Business Banking and NAB Data Lake

Built and managed foundations of AWS Business Banking Engineering Labs
Built QE platform for Business Banking - Data Lake and API modernization on cloud platform
Liaised and worked with stakeholders to build and deploy solutions on AWS using Terraform and CDK
Managed stakeholders across various groups and divisions of the bank
Led Data Lake quality engineering for AirFlow and data engineering pipelines

Test Automation and Quality Engineering

Test automation framework development
End-to-end testing implementation
CI/CD pipeline integration

Business Systems and Quality Engineering

Business process automation
System integration testing
Stakeholder collaboration and requirement analysis

Consulting and Quality Engineering

Client engagement and project delivery
Quality assurance strategy development
Team leadership and mentoring

Healthcare Systems Testing

Healthcare application testing
Test case development and execution
Defect tracking and reporting

Quality Assurance Engineering

Enterprise software testing
Automated test script development
Quality metrics and reporting
17+
Years Experience
9
Companies
120+
Team Led
3
Awards
Credentials

Certifications & Awards

Professional Certifications

AWS Certified Solutions Architect

Amazon Web Services

AWS Certified Developer

Amazon Web Services

AWS AI Certified

Amazon Web Services

ITIL Certificate

ITIL Certificate

AXELOS

Salesforce Certified Administrator

Salesforce Certified Administrator

Salesforce

Microsoft Azure Fundamentals

Microsoft

CCBA

CCBA

IIBA

Honors & Awards

CEO Excellence Awards

Won for building first GENAI project in bank on RACO for adverse media screening

Excellence Awards

Won for building reusable expert AI system and AI agents for E2E dispute journey

Spot Award Winner

Recognition for exceptional performance and contributions

Achieving Excellence

Award for consistent high-quality delivery and leadership

Academic Background

Education

Master's Degree

Master of Computer Application

Indira Gandhi National Open University

2007 - 2010

Bachelor's Degree

Electronics and Computer Science

Bhavans Vivekanada College

2004 - 2007

Get In Touch

Let's Connect

I'm always open to discussing new opportunities, collaborations, or just connecting with fellow professionals in AI and engineering.

Email

manishmitra013@gmail.com

Location

Melbourne, Victoria, Australia

LinkedIn

linkedin.com/in/manish-mitra

GitHub

github.com/manishmitra017

Ready to work together?

Whether you have a project in mind or just want to chat about AI and technology, I'd love to hear from you.

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